Subscription queries and complaints

Should you have a query regarding your subscription to any of the publications managed by us, please do not hesitate to contact us through this online form:

Or you can contact us on +27-65-526-9117

We can work with your existing distributor or act as the distributor by appointing outsourced delivery agents. In either option we offer the following services:

• Circulation services
• Distribution services
• Print distribution to subscribers
• Consulting

We increase efficiencies, grows sales, manage supply chains and can act as a third party verification agent if necessary.

Expertise

• Strategy formulation
• Distribution agreements
• Stock control
• Supply chain management
• Subscriptions
  • Acquisitions
  • Management
  • Renewals

Specialities

• Newspapers
• News magazines
• Niche publications

Solutions

• Provide solutions to specific problems that you are experiencing (supply chain, stock control, distribution, access to markets etc)
• Enhance and improve your existing operations and systems
• Implement new systems, procedures and operations
• Grow circulation
• Arrest declining circulation

Distribution Boutique

• We do not offer one size fits all solutions
• We investigate your needs fully and provide you with tailor made solutions

Pricing
We charge for subscription distribution on a three tier model. We charge a management fee, a sales incentive and a delivery fee. This ensures that our interests are aligned with yours: we both want to grow sales, whilst ensuring that we offer a good level of service at all times across our client base. The exact pricing model will depend on the specific needs of each publication, the geographic footprint, the volumes and frequency as well  as the associated workloads of each publication, We will be happy to supply you with a customised quotation as soon as we have met with you to understand your needs.